Shipping workflow
Inquiry --> Quotation --> Booking Confirmation --> Booking with Shipping Company --> Shipping Company Releases S/O --> Pick up Container with S/O --> Container Stuffing --> Container Return --> Customs Declaration --> Release --> Provide Supplementary Materials --> Confirmation of Documents --> Debit Note Issuance NOTE --> Payment --> Release of Documents.
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Shipping Workflow ：
I. General Shipping Workflow:
Inquiry --> Quotation --> Booking Confirmation --> Booking with Shipping Company --> Shipping Company Releases S/O --> Pick up Container with S/O --> Stuffing Container --> Return Container --> Customs Declaration --> Release --> Provide Supplementary Documents --> Confirmation of Documents --> Issue Debit Note --> Payment --> Release of Documents.
II. Detailed Shipping Workflow:
1. Booking Confirmation: The booking information should be filled in according to customer requirements;
2. Booking with Shipping Company: After receiving the booking, the freight forwarder books space with the shipping company according to the agreement with the customer;
3. Shipping Order (S/O) Release by Freight Forwarder: After the shipping company confirms the availability of space, it releases the S/O (Shipping Order) to the freight forwarder, who then forwards it to the factory. The S/O is the document for picking up the container and loading the vessel;
4. Picking up Container with S/O: After receiving the S/O, create a delivery order according to the instructions on the S/O and pick up the container from the designated location. The container number and seal number are generated after creating the delivery order. For MSC, a delivery order is not required; simply pick up the container from the designated location as indicated on the S/O. There will be a delivery order fee (generally 30), and sometimes a crane fee for picking up the container, and possibly a surcharge for heavy containers (depending on the shipping company).
5. Stuffing Container: The trucking company transports the empty container to the factory for loading, also known as stuffing the container;
6. Returning Container: After the container is loaded and sealed, it is transported back to the terminal yard, also known as returning the container. (Returning an empty container incurs a return fee, which varies depending on the shipping company.)
7. Customs Declaration: Once the truck passes the gate, it is recorded in the customs system, and customs declaration can begin. This can be completed within half a day if fast, or may take a day. If unlucky and a container inspection occurs, the goods may be inspected quickly, or the customs officer may just glance at it and charge an inspection fee, usually 550 in Yantian (fees vary depending on the terminal). If the container is returned late and customs inspects all the goods, it will delay the shipment, so it is important to return the container early. The probability of a container inspection is highest on the day of customs declaration. Whether or not your container is inspected depends on the goods description and the customs officer's mood.
8. Release: If there are no problems, the goods are released, and the vessel loading can be arranged.
9. Providing Supplementary Documents: Since the initial booking information is only an estimate, supplementary documents are required to confirm the details on the final bill of lading;
10. Document Matching: Three-way document matching. The freight forwarder and customer match, the shipping company and freight forwarder match. Once confirmed, it is considered OK;
11. Issuing Debit Note: The shipping company issues a debit note to the freight forwarder, and the freight forwarder issues one to the customer. Once confirmed, payment is made to the designated account. After payment is received, the bill of lading can be released to the customer.
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